Your privacy matters to krikay. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information.
Six things every krikay player should know about how we handle personal information on the platform.
All personal data collected by krikay is stored on secured servers with encryption at rest. We apply industry-standard access controls so that only authorised personnel can access player information — and only when there is a legitimate reason to do so.
Krikay does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used to operate your account and improve the krikay experience — nothing else. We share data only where legally required or operationally necessary.
Krikay players have the right to access, correct, or request deletion of their personal data at any time. If you want to know what information krikay holds about you, or if you want to update something, contact our support team and we'll handle it promptly.
Every connection to krikay.club is protected by SSL/TLS encryption. This means that data transmitted between your device and the krikay platform — including login credentials, payment details, and personal information — is encrypted in transit and cannot be intercepted.
Krikay uses cookies to keep you logged in, remember your preferences, and understand how the platform is being used. We don't use cookies to track you across other websites. You can manage cookie preferences through your browser settings at any time.
In the unlikely event of a data breach that affects your personal information, krikay will notify affected players promptly and take immediate steps to contain the issue. We take data security seriously and have incident response procedures in place to act fast when needed.
Krikay is an online gaming platform operating at krikay.club, offering card games, casino titles, and sports betting to players in Bangladesh. When you register and use the krikay platform, krikay acts as the data controller responsible for your personal information.
This Privacy Policy applies to all users of the krikay website and mobile app. It covers how krikay collects, stores, uses, and protects your personal data. By registering on krikay, you acknowledge that you have read and understood this policy.
Questions about your data? Contact the krikay privacy team at [email protected] and we'll respond within 48 hours.
Krikay collects personal data in several ways — directly from you when you register or interact with the platform, automatically as you use the service, and occasionally from third-party verification providers. Here is a breakdown of the categories of data krikay collects:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Registration form, verification documents |
| Contact Data | Email address, phone number, mailing address | Registration form, account settings |
| Financial Data | Payment method details, transaction history, deposit and withdrawal records | Payment processor, account activity |
| Technical Data | IP address, device type, browser type, operating system, session data | Automatically via cookies and server logs |
| Usage Data | Games played, bets placed, time spent on platform, pages visited | Automatically via platform analytics |
| Verification Data | Government-issued ID, proof of address, selfie for identity checks | Submitted by you during KYC verification |
| Communications Data | Support chat logs, emails sent to krikay, feedback submitted | Direct communication with krikay support |
Krikay only collects data that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.
Krikay uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reason it was originally collected. The main purposes for which krikay processes your personal data are:
Krikay will only send you promotional emails or messages if you have opted in to receive them during registration or through your account settings. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting krikay support. Opting out of marketing does not affect your ability to use the platform.
Krikay processes your personal data on the following legal grounds, depending on the purpose of the processing:
Your consent matters. Where krikay relies on your consent to process data, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Krikay does not sell your personal data to third parties. However, we do share data with trusted partners and service providers where necessary to operate the platform. All third parties who receive krikay player data are required to handle it securely and in accordance with applicable privacy laws.
Krikay does not transfer your personal data to countries outside your region without ensuring appropriate safeguards are in place. Where international transfers occur, krikay applies standard contractual clauses or equivalent protections to ensure your data remains secure.
Krikay uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit krikay.club. Cookies help us keep you logged in, remember your settings, and analyse traffic patterns.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Required for the platform to function — login sessions, security tokens | No — platform won't work without these |
| Functional | Remember your preferences such as language and display settings | Yes — via browser settings |
| Analytics | Understand how players navigate krikay to improve the experience | Yes — via browser settings or opt-out |
| Marketing | Deliver relevant promotions based on your activity on krikay | Yes — withdraw consent at any time |
You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will affect your ability to use the krikay platform. For analytics and marketing cookies, you can opt out without any impact on your core gaming experience.
Krikay retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods depend on the type of data and the reason it was collected.
Once the applicable retention period expires, krikay securely deletes or anonymises your personal data so that it can no longer be linked back to you.
As a krikay player, you have a number of rights over your personal data. Krikay is committed to honouring these rights promptly and without unnecessary barriers. Here is what you are entitled to:
To exercise any of these rights, contact krikay support at [email protected]. We will respond within 30 days. In some cases, we may need to verify your identity before processing your request.
Note: Some rights are subject to legal limitations. For example, krikay may be required to retain certain data for regulatory compliance even if you request deletion. We will always explain clearly if a limitation applies to your request.
The krikay platform is strictly for adults aged 18 and over. Krikay does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on krikay, please contact us immediately at [email protected].
Upon receiving a verified report of an underage account, krikay will close the account, delete the associated personal data, and reverse any transactions where possible. We take underage gambling extremely seriously and have age verification measures in place to prevent it.
Krikay implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While krikay takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your krikay account and never share your login credentials with anyone.
Krikay may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the date at the top of this page. For significant changes, krikay will notify registered players via email or an in-platform notification before the changes take effect.
We encourage you to review this Privacy Policy periodically to stay informed about how krikay is protecting your information. Your continued use of the krikay platform after any update constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way krikay handles your personal data, please get in touch with us. We take privacy seriously and will respond to all enquiries within 48 hours.
Krikay support is available 24/7. Whether it's a data request, a privacy concern, or a general question — reach out and we'll handle it properly and promptly.